Contact & Support
We're here to help with any questions about Briar Rose Haven
Get in Touch
Email: support@BriarRoseHaven.com
Response Time: Usually within 24-48 hours
Hours: Monday to Friday, 9am — 5pm (UK time)
We're committed to providing the best support for our free-to-play platform. Whether you have questions about gameplay, responsible play, or anything else, we're here to help.
Send Us a Message
Common Issues
-
Game Not Loading?
Try refreshing your browser, clearing your cache, or using a different browser. Ensure your internet connection is stable.
-
Can I Play on Mobile?
Yes! Our game is optimised for all devices including desktop, tablet, and mobile phones.
-
Why Can't I Win Real Money?
Briar Rose Haven is a free-to-play social casino platform. There is no real-money gambling — all gameplay is for entertainment purposes only.
-
Is My Data Secure?
We take your privacy seriously. Check our Privacy Policy for details on how we protect your information.